326 Reviews Found
Confirmed Service Customer
All went well, so far. Have follow up appointment on Tuesday to replace leaking hoses of some kind. Don't really understand what the hoses do, but oh well. It's covered by the warranty... Hope it works out okay.
James P.
Menasha
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Confirmed Service Customer
From start to finish, fantastic job of keeping customer needs a top priority.
David H.
Appleton
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Confirmed Service Customer
My truck needed scheduled and unscheduled maintenance. Service advisor communicated frequently about status of services.
Jason F.
Appleton
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Confirmed Service Customer
Excellent service. Very quick turnaround for the maintenance appointment.
Steve L.
Appleton
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Confirmed Service Customer
I originally brought my vehicle in the night before my scheduled service, but as I was dropping off my keys, they offered to do my oil change then! Saved my a lot of time and troubles trying to figure out transportation. I was very grateful!
Alyssa V.
Appleton
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Confirmed Sales Customer
Exceptional sales staff. EVERYONE was wonderful. Very professional and knowledgeable.
Randal A.
WISCONSIN RAPIDS
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Confirmed Service Customer
The labor charge of $2,767.84 was far in excess of the actual labor hours applied to the job. Unless there is an adjustment, I will no longer be a Bergstrum customer.
Otto C.
Appleton
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Confirmed Service Customer
The staff was very efficient. I was in and out of there in.less than 30 minutes.
Allen P.
Appleton
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Confirmed Service Customer
Gabe does a super job Helpful- through - knowledgeable-friendly
Lou G.
Hortonville
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Confirmed Service Customer
The oil change and tire rotation was done so fast, I questioned if it was even done. I didn’t even have a chance to finish my complimentary beverage.
Tom B.
Appleton
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Confirmed Service Customer
Thomas was great & knowledgeable, he kept me well informed brought me some of your famous Bergstrom cookies. And completed the work that could be done that day. I truly appreciate the service, & hospitality Thank you
Rene N.
APPLETON
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Confirmed Service Customer
Dealer billed me for 4 hours of labor that only took 2.5 hours to complete. Part cost to install was $137.65, but you charged me $708.80 to install it. 2.5 hours of labor should have only been approximately $443, thus an overcharge of $265.
Mike A.
Appleton
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Confirmed Service Customer
The oil change was done and they did not even take the time to wipe off the engine... there was oil and things all on the plastic cover of the truck... I spent 80K on this thing and expect it to be better.
Amanda H.
APPLETON
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Confirmed Service Customer
Service rep was very easy to work with. I showed early for a scheduled service. They had my vehicle complete even before my original scheduled time.
Jason F.
Appleton
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Confirmed Service Customer
I had oil change and tire rotation and multi-point inspection, They did everything correctly and fast.
Randall P.
APPLETON